Medical | Banking | Travel | Consulates | Churches | Spanish Schools

Many of the consulates in Cancun are satellite offices usually working with a skeleton staff. They can provide information with visas, passports, travel warnings and offer help if you have a medical emergency or have trouble with the law. The consulates will not make hotel, plane, car or tour reservations nor do they handle complaints in these areas. Canadians or Americans with more complicated immigration problems may need to contact the offices in Mexico City or in Mérida. 

Country Location Hours Phone
United States Of America Plaza Caracol 3rd Floor # 2 Blvd Kukulcán, Hotel Zone Km 9 Mon-Fri 
9 AM-1 PM

(998) 883-0272

 (998) 883-2296

Mérida: Blvd. Montejo Mon-Fri 
7:30 AM - 4 PM.

(999) 925-5011

(999) 925-5409

Canada Plaza Caracol 3rd Floor #L330 Hotel Zone Km 9 Mon-Fri 
9 AM-5 PM
(998) 883-3360
(998) 883-3361
  Mexico City Mon-Fri 
9 AM - 5 PM. 
(55) 5724-7900
Germany Punta Conoco 36 SM 24 Downtown Mon-Fri 
9 AM-2 PM 
Sat 9 AM -1 PM
(998) 887-1283 
Austria Cantera No.4 SM 15Downtown Mon-Fri
10 AM-2PM 
Sat 8 AM -1 PM
(998) 884-7505 
Belize Rosas 22 SM 22 Downtown   (998) 884-6598
(998) 884-8546
Chile Av Nader 22 SM 44
Edificio Madrid Downtown
   (998) 887-3282
(998) 880-6274
Spain Oasis Building Blvd Kukulcán, Hotel Zone km 6.5 Mon-Fri
10 AM - 1 PM
(998) 883-2466
(998) 883-2494
Finland Av. Nader No.28 SM 2Downtown   

(998) 884-1557

(998) 884-9998

France Casa Turquesa Hotel Blvd. Kukulcán, Hotel Zone Km 13.5 Appointment needed
Mon-Fri 
9 AM - 2 PM 
5 PM - 8 PM 
(998) 888-7778
(998) 888-7877
Great Britain Royal Caribbean Resort Blvd Kukulcán, Hotel Zone Km 17  Mon-Fri
9 AM - 5 PM
(998)885-0100
Ext. 462
Holland Martinair Headquarters International Cancun Airport Mon-Fri
9 AM - 6 PM
(998) 886-0070
Italy Alcatraces 39 SM 22, Downtown Mon-Fri
 9 AM - 2 PM
(998) 884-1261
(998) 884-5415
Sweden and Switzerland Hilton Hotel Blvd Kukulcán, Hotel Zone Km 17 Mon-Fri
9 AM - 6 PM
(998) 881-8013 

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